Privacy Policy
With this data protection declaration, we inform you about the scope of the processing of your personal data (hereinafter “data”).
1. Responsible for data processing
Responsible for data processing in accordance with the provisions of the General Data Protection Regulation (GDPR) is:
Valantic BT
Av. Sra. da Hora 459
4460-422 Sra. da Hora, Portugal
Tel: +351 226 007 678
E-mail: geral@bt.valantic.com
2. General information on data processing
We process data as part of our business and website operations.
This also includes disclosure by transfer to third parties and, where applicable, to so-called third countries outside the European Union (“EU”) and the European Economic Area (“EEA”). Where we transfer data outside the EU or the EEA, we have marked this accordingly below.
3. Data processing
The individual data concerned, processing purposes, legal bases, recipients and, where applicable, transfers to third countries are listed below:
We log your website visit. In doing so, we process:
- Name(s) of our accessed website(s),
- Date and time of retrieval,
- the amount of data transferred,
- the browser type and version,
- the operating system you are using,
- the referrer URL (the previously visited website),
- Your IP address,
- the requesting provider.
The legal basis for data processing is our overriding legitimate interest in the ongoing provision and security of our website in accordance with Art. 6 Para 1 f) GDPR.
The log file is deleted after seven days, unless it is needed to prove or clarify specific legal violations that have become known within the retention period.
To provide our online presence, we use the services of web hosting providers who process the above-mentioned data and all data to be processed in connection with the operation of this website (log file when visiting the website) on our behalf.
The legal basis for data processing is our overriding legitimate interest in the provision of our website in accordance with Art. 6 Para 1 f) GDPR.
If you contact us, we process the following data from you for the purpose of processing and handling your enquiry: Name, contact details -if provided by you- and your message.
The legal basis of the data processing is our obligation to fulfil the contract and/or to fulfil our pre-contractual obligations pursuant to Art. 6 Para 1 b) GDPR and/or our overriding legitimate interest in processing your enquiry pursuant to Art. 6 Para 1 f) GDPR.
We process your order data to handle the contractual relationship between you and us.
The legal basis for the data processing is the fulfilment of our contractual obligations pursuant to Art. 6 Para 1 b) GDPR and, in individual cases, the fulfilment of our legal obligations pursuant to Art. 6 Para 1 c) GDPR.
We transmit your transaction data (name, date of order, payment method, date of dispatch and/or receipt, amount and payee, bank details or credit card details, if applicable) to the payment service provider commissioned to process the payment.
In order to provide you with regular information about our company and offers, we offer you the opportunity to receive an email newsletter. When you register for the newsletter, we process the data you provide when registering (e-mail address and other voluntary information). In order to prevent misuse, we will send you an email after your registration asking you to confirm your registration (double opt-in process). Your registration will be logged in order to provide legal proof of the registration process. This includes the time of registration and confirmation as well as your IP address.
The legal basis for sending the newsletter is your consent pursuant to Art. 6 para 1 a) GDPR. The data processing in connection with the sending of the confirmation email for your registration and the associated data logging is carried out in accordance with Art. 6 para 1 f) GDPR due to our legitimate interest in the proof of your proper registration.
If you give us your consent, we will also evaluate whether you have opened the newsletter and the scrolling and clicking behaviour in the newsletter. This is done in order to tailor our newsletter to your interests and to improve the content of our newsletter. The legal basis for the analysis of the newsletter is your consent in accordance with Art. 6 para 1 a) GDPR.
For the dispatch of the newsletter, we use service providers to whom we transmit the aforementioned data.
We process your data as part of your participation in webinars. We process the following personal data for the registration and implementation of a webinar:
– Communication data (e.g. your e-mail address, if you provide it)
– Personal master data (if you provide it)
– Company data
– Log files, log data
– Metadata (e.g. IP address, time of participation, etc.).
Unless otherwise announced, for example in the invitation, we will not allow audio or video recordings of participants in order to preserve anonymity.
The data will only be used for the administration of your registration and participation in the webinar as well as for sending information, notifications and documents in connection with the webinar.
The data processing is carried out for the implementation of the webinar in accordance with Art. 6 para. 1 b) GDPR.
Zoom’s video conferencing feature allows us to offer you video and audio participation in our meetings and online events. We do not record Zoom online events and meetings unless we have obtained your consent in advance.
Personal data processed in connection with participation in “online meetings” will generally not be passed on to third parties unless it is intended to be passed on. Please note that the content of online meetings, as well as personal meetings, is often used to communicate information with customers, interested parties or third parties and is therefore intended to be passed on.
Further recipients are the provider of Zoom. The latter necessarily receives knowledge of the above-mentioned data, insofar as this is provided for in the context of our order processing contract with “Zoom”. Zoom only processes personal data on the instructions of the data controller. See also section 3 of the “Zoom Global Privacy Agreement” (external link).
Zoom is a service of Zoom Video Communications:
Zoom Video Communications, Inc.
Attention: Data Privacy Officer
55 Almaden Blvd, Suite 600
San Jose, CA 95113, USA
Zoom is a service provided by a service provider located in the USA. The processing of personal data therefore also takes place in a third country. We have entered into an order processing agreement with the provider of Zoom that complies with the requirements of Art. 28 GDPR. Zoom ensures an adequate level of data protection through the EU standard contractual clauses. We will provide you with a copy upon request. For this purpose, please contact geral@bt.valantic.com
Zoom is also certified under the EU-US Privacy Framework and as such falls under the EU adequacy decision for the US.
As additional safeguards, we have also configured our Zoom to only use data centres in the EU, EEA or secure third countries such as Canada or Japan to conduct “online meetings”.
We use so-called cookies on our website. Cookies are small text files that are stored on your respective end device (PC, smartphone, tablet, etc.) and saved by your browser.
We only use technically necessary session cookies on our website. The use of cookies or comparable technologies is based on our overriding legitimate interest in the optimal marketing of our offer in accordance with Art. 6 para 1 f) GDPR.
We use dynamic contents (“content”) from third parties to optimise the presentation and offer of our website. When visiting the website, a request is automatically made to the server of the respective content provider via an interface, during which certain log data (e.g. the user’s IP address) is transmitted. The dynamic content is then transmitted to our website and displayed there.
We use external content in connection with the following functionalities:
To make visiting our website attractive, we use external fonts from Google Fonts. These are loaded from servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) when you visit the site. Google does not store any cookies in your browser. However, according to our information, the IP address of the user’s terminal device is transmitted to Google and stored. This processing is carried out on the basis of our overriding legitimate interest in the optimal marketing of our offer in accordance with Art. 6pPara 1 f) GDPR.
It cannot be ruled out that data is transmitted to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google is certified under the EU-US Data Privacy Framework and to this extent falls under the EU adequacy decision for the US.
We use the TIDIO chat on our website, a service of the company TIDIO LLC; 49 New Montgomery St 4th Floor, San Francisco, California 94105, USA (“TIDIO”), to enable you to contact us via live chat. The integration of TIDIO takes place on our site by means of a corresponding JavaScript. The following data is processed when using the chat:
- Content of the chat,
- Date and time of the call,
- Browser type/version,
- Operating system used,
- URL of the previously visited website,
- individual User_ID,
- Number of visits and amount of data sent.
The legal basis for data processing is our overriding legitimate interest in providing a simple means of contact in accordance with Art. 6 Para. 1 f) GDPR.
When using the service, data is also transferred to the USA. For data transfers to the USA, TIDIO ensures an appropriate level of data protection via the EU standard contractual clauses. A copy of the corresponding EU standard contractual clauses will be provided on request. For this purpose, please contact geral@bt.valantic.com
4. Duration of data storage
We only store personal data for as long as it is necessary for the purposes for which it is processed or if you have withdrawn your consent. Insofar as statutory retention obligations must be observed, the storage period for certain data can be up to 10 years, irrespective of the processing purposes.
5. Your data subject rights
Upon request, you will receive information about all personal data we have stored about you free of charge at any time.
If you no longer agree to the storage of your personal data or if this data has become incorrect, we will arrange for the deletion or blocking of your data or make the necessary corrections (insofar as this is possible under the applicable law) on the basis of a corresponding instruction. The same applies if we are only to process data in a restrictive manner in the future. You have a right of objection in particular in cases where your data is required due to the performance of a task that is in the public interest or the data processing is based on our legitimate interest, as well as profiling based on this. You also have such a right of objection in the event of data processing for the purpose of direct advertising.
You can revoke your consent at any time with effect for the future. Your revocation does not affect the lawfulness of the processing until the time of revocation.
If data processing is based on a contract, pre-contractual negotiations, consent or automated procedures, you have the right to data portability. Upon request, we will provide you with your data in a common, structured and machine-readable format so that you can transfer the data to another responsible party if you wish.
Data for which we are not able to identify the data subject, e.g. if it has been anonymised for analysis purposes, is not covered by the above rights. Information, deletion, blocking, correction or transfer to another company may be possible in relation to this data if you provide us with additional information that allows us to identify you.
If you have any questions regarding the processing of your personal data, if you wish to obtain information, correct, block, object to or delete data, or if you wish to have your data transferred to another company, please contact us at geral@bt.valantic.com
You also have the possibility to complain to a supervisory authority about your data protection rights.